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Friday, June 29, 2007

Competency modeling in military education

Although we agree with several of the cautions made in the Autumn 2004 Parameters article by George Reed, Craig Bullis, Ruth Collins, and Christopher Paparone, "Mapping the Route of Leadership Education: Caution Ahead," a moratorium on competency modeling seems unwarranted. Core competencies can help align parts of an organization to a central purpose. In contemporary operations, organizational core competencies can help leaders prioritize decisions and focus on enduring goals.

The five military services all use competency models. Within the US Army, competencies are an established part of doctrine. The Army operates with two core competencies, as outlined in its 2004 Posture Statement. Field Manuals (FM) 7-0 and 7-1 require competency-based leader development. Competency models have been developed by various agencies, including the Army War College, and recent work by the US Army Research Institute has led to a new set being considered for an update to FM 22-100.

Some studies report that up to 80 percent of businesses use competency modeling (see Schippmann et al., 2000, for a review of competency modeling practices). The federal government uses competencies, and in just one application the Office of Personnel Management has claimed a savings of $10 million over traditional approaches to personnel management and development (Rodriguez et al., 2002).

Putting aside for a moment the notion of competency, the expectations of Army leaders must somehow be identified--no matter what label is used for the requirements. Every Army educational institution has some mechanism in place to specify learning objectives and course content. The top complaints from soldiers and leaders have been the duplication in lessons across Army courses and schools, and the material coming later than it was needed to prepare them for their jobs (US Army Combined Arms Center, 2001, 2002a, 2002b, 2003). Having a coordinated set of requirements seems central to improving Army education.

The authors indicated that a detailed competency model could result in education that is contrary to what is needed, but competency models attempt to avoid overspecification. A primary advantage of competency modeling over traditional job analysis is that competency models state requirements in terms of the person rather than the job. Thus, the focus is placed squarely on developing people, which is important for an organization in which all senior leaders are promoted from within. Competencies should not constrain education, but help to clarify desired educational outcomes and other means of development.

The examples (e.g., adaptability, creativity, public speaking) noted in Reed et al. are commonly construed elsewhere to be competencies. Reed et al. stated that these activities need not be identified in a competencies list because the set should be subject to continual change. However, competency models can and should be verified and revised through actual use, regular assessment, and refinements applied to leader development. Even if requirements like adaptability, creativity, and communication are not listed in a competency framework, there still would be some source for instructional content. Additionally, the authors' proposed model of curriculum development is not all that different from competency modeling.

As Reed et al. noted, a good teacher can overcome a poor curriculum. Thus, good teachers will not be constrained by competency lists. For instructors who are less experienced, however, scientifically validated competency models can help provide structure, guidance, and tools for teaching. Starting from a common competency model can elevate instructional quality by helping teachers to develop a consistent approach. Incorporating validated concepts and evidence into instruction should help convey a complete picture of what is required of Army leaders. Instructors operating in good faith can be expected to use educational requirements to improve teaching, not restrict it. In addition to educational benefits, competencies have a wide variety of other uses, such as coordinating leader development across ranks. Competencies also offer benefits for leader assessment, assignment management, and organizational communication.

As scientists we understand that there are valid perspectives other than competencies that can contribute to the identification of leadership requirements. However, one advantage of a scientific approach is that methods and results are documented and can be verified or disconfirmed. It is not clear what alternative method Reed et al. have in mind for identifying leadership requirements. Without some form of a competency list or some type of specification of the performance domain, it is unclear how the authors are suggesting that leadership will be observed in operational circumstances and developed.